Orders & Returns

Returns

Unfortunately, we can’t offer you a refund ONLY exchange within 5 days of receiving the items.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be exchange. 

Several types of items are exempt from being returned. Gift cards, downloadable software products. 

To complete your return, we require a receipt or proof of purchase.

All Vitamins should be return to manufacture 

 Exchanges (if applicable)

We only replace items if they are defective, damaged or wrong size. If you need to exchange it for the same item, send us an email at snatchqueen23@gmail.com and send your item to: 13131 Fallsview In Apt 808, Houston TX 77077, United States.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should mail your product to: 13131 Fallsview In Apt 808, Houston TX 77077, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.